Refund Policy

If you decide to return any item(s) it must be returned in its original state 28 days from the day of receipt of your purchase. On receipt of the returned item(s) we will refund the price paid for the goods to the original payment card. Delivery costs will not be refunded (exceptions apply).

If after 10 working days you have not received your refund, call on 02844612777 or email at with your tracking number reference so that we can investigate further.

Instore returns can be made within 28 days of receipt of your item for an exchange or credit note. Refunds cannot be issued instore for online purchases.

Please return your item to: 88 Main Street Newcastle Co. Down BT33 0AD